THE IMPACT OF COVID19 CONSIDERATIONS FOR RECOVERY
MGAA live broadcast: Thursday 18th June at 11am
Covid-19 is having a seismic impact on insurance.
From the controversy over business interruption, to the more day-to-day concerns of running remote teams. MGA’s brokers and Insurers are facing unprecedented challenges.
Join us on Thursday 18th June at 11.00am
This free webinar, hosted by the MGAA investigates the ‘new normal’. Is the crisis the accelerator that will prompt the industry to move into the digital age.
Join the panel as we discuss:
The new normal, the increased expectations of consumer and why customer experience is going to be key in recovery.
By the end of the session delegates will:
1.
Understand some of the less obvious implications of the current pandemic on the industry
2.
Be aware of the new types of technology that are expected by customers in the New Normal
3.
Understand why customer-experience is key for MGAs and how customer confidence is essential as the business recovers
4.
Have heard several views on COVID19 recovery and practical solutions to support digitisation
The change of the industry landscape post-COVID19:
What impacts will that have long-term for businesses and brokers specifically? What must-have technology do all MGA’s, brokers and carriers included, need to ensure they have as part of future business operations?
